Accessibility at Storage Eden Park
Storage Eden Park is committed to providing an inclusive and accessible experience for all customers, including disabled customers, older visitors, and people using assistive technologies. This Accessibility Statement explains the steps we take to make our online information and storage services in Eden Park as accessible as possible, and how you can contact us if you need support or adjustments.
Our commitment to accessibility
We want everyone to be able to find information about storage in Eden Park, compare unit options, and get in touch with our team without facing unnecessary barriers. Our goal is to offer a website and customer journey that is clear, consistent, and usable for as many people as possible, regardless of device, browser, or assistive technology.
Wherever reasonably possible, we aim to meet the Web Content Accessibility Guidelines, known as WCAG 2.1, at level AA. These guidelines are internationally recognised standards that describe how to make web content clear and accessible.
WCAG 2.1 AA standards
Our website has been designed with WCAG 2.1 AA principles in mind. This includes providing sufficient colour contrast between text and background, using readable font sizes, and ensuring that content can reflow on different screen sizes. We also work to ensure that important information is not communicated by colour alone and that pages follow a logical structure with clear headings.
As our website and storage services in Eden Park evolve, we review new content and features to keep them as accessible and user friendly as possible. We recognise that accessibility is an ongoing process, and we are committed to continuous improvement.
Screen-reader and assistive technology support
The Storage Eden Park website is designed to work with a range of screen-readers and other assistive tools. We use meaningful page titles, descriptive headings, and clear link text so that users relying on screen-readers can understand where they are and what options are available.
Images on the site are given alternative text where they convey important information, and form fields are labelled so that users can complete them more easily. We also aim to keep language clear and direct, avoiding unnecessary jargon where possible.
Keyboard navigation
We know many people access the web without a mouse, using only a keyboard or alternative input devices. Our website is designed so that you can move through navigation menus, forms, and content areas using the keyboard alone.
Interactive elements are arranged in a logical order and use visible focus styles so you can see which item is currently selected. Buttons, form controls, and other key areas are intended to be reachable and usable via the Tab, Enter, and Arrow keys, supporting users who rely on keyboard navigation or switch devices.
Accessible storage in the Eden Park area
We are committed to improving accessibility both online and in person at our storage facilities serving the Eden Park area. If you have particular access needs when visiting our site, please let us know in advance so that we can discuss the support or reasonable adjustments available.
We welcome feedback from disabled customers and local organisations about how we can make our services easier to use. Your comments help us identify priorities and guide future improvements.
Requesting information in an accessible format
If any information on the Storage Eden Park website is difficult for you to access, or you need it in a different format, you can contact us to request support. We will discuss your requirements and aim to provide information in a way that works for you, such as larger print, simpler wording, or alternative digital formats where possible.
Contacting us about accessibility
If you experience an accessibility barrier on our website or at our storage facilities in Eden Park, or if you have suggestions for improvement, please get in touch with us. Provide details of the page or service you were using, what you were trying to do, and the issue you encountered. This will help us investigate the problem and work towards a solution.
We review all accessibility requests and feedback and use them to improve both our digital experience and on-site services over time. Our aim is to make Storage Eden Park a practical and accessible choice for everyone in the Eden Park area.




